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Terms and Conditions for Mateo Care (Neucomed Health and Hygiene Pvt Ltd)

Effective Date: 01-06-2023

Welcome to Mateo Care! These Terms and Conditions (“Terms”) govern your use of the Mateo Care website and any services, features, or content provided by Neucomed Health and Hygiene Pvt Ltd (“Neucomed Health and Hygiene,” “we,” “our,” or “us”). By accessing or using the Mateo Care website, you agree to be bound by these Terms. Please read them carefully before using our website.

  1. Use of the Website:

a. Eligibility: By using our website, you represent and warrant that you are at least 13 years old or of legal age in your jurisdiction to enter into a binding agreement.

b. Account Creation: Some features of our website may require you to create a user account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

c. Prohibited Conduct: You agree not to engage in any conduct that may disrupt or interfere with the functioning of our website or compromise its security. You further agree not to use our website for any unlawful or unauthorized purposes.

  1. Intellectual Property:

a. Ownership: All content on the Mateo Care website, including text, graphics, logos, images, videos, and software, is the intellectual property of Neucomed Health and Hygiene or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

b. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our website and its content for personal, non-commercial purposes. You may not reproduce, distribute, modify, or create derivative works based on our content without our express written permission.

  1. Product Information and Pricing:

a. Product Descriptions: We strive to provide accurate and up-to-date information about our products. However, we do not warrant that the product descriptions, images, pricing, or other content on our website are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions and to modify or update information at any time without prior notice.

b. Pricing and Availability: Product prices and availability are subject to change without notice. We do not guarantee that products will be available at all times or that the prices listed on our website will be the same as in-store or third-party retailers.

  1. User Content:

a. User-Generated Content: Our website may allow you to submit or post user-generated content, such as product reviews, comments, or testimonials. By submitting such content, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, adapt, publish, translate, distribute, and display the content in any media or platform.

b. Content Guidelines: You agree not to submit or post any content that is unlawful, defamatory, infringing, obscene, or otherwise objectionable. We reserve the right to remove or modify any user-generated content that violates these Terms or our policies.

  1. Disclaimer of Warranties:

a. Use of the Website: Our website and its content are provided on an “as is” and “as available” basis. We do not warrant or represent that our website will be error-free, uninterrupted, or free of viruses or other harmful components.

b. Product Information: While we strive to provide accurate product information, we do not warrant the accuracy, completeness, or reliability of the information on our website. You acknowledge that any reliance on such information is at your own risk.

  1. Limitation of Liability:

a. To the fullest extent permitted by applicable law, Neucomed Health and Hygiene, its affiliates, directors, officers